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Support Services 

Delivered from our central Support Operations Office of Aisle Five MEA in Dubai, the Support Service Framework offers extreme flexibility and customization of the service across diverse geographical locations.

Aisle Five has global coverage as well as centralized support operations centers that are capable of covering all support requirements across a wide range of heterogeneous technologies

Whether our customers are looking for cheaper support options or a higher level of support with a global reach, Aisle Five offers tailored and appropriate level of service to include:

  1. Scheduled onsite visits

  2. First and second line support both locally and remotely

  3. Support in 8 languages

  4. Guaranteed onsite response

  5. Centralized management and reporting

  6. Remote monitoring – NOC/SOC services

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